Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

at first, the item ETA is on 03/02-07/02, then customer service send a message, telling me to change to air shipping because of item is not able to transport via sea. After opting for air shipping, change the ETA to 14/02!!!!!

then opt air shipping for what?!!! I need it before 10/02. They even say no change of ETA!!! They changed the ETA without even notifying.

what kind of service is this?!!! It's only on 07/02 that my item did not arrive, checked my ezbuy account and get to find out the updated ETA. LOUSY SERVICE!!!! SEND IN TICKET but NO REPLY.

Call but no answer. DON'T WASTE TIME AND MONEY on the crap service.!

Product or Service Mentioned: Ezbuy Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: Lousy customer service, Not responsible, No customer support, Irresponsible staff and management.

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