I bought 2 bralette and the total is RM26.97.After 2 months of a string of problems with the order, they said they can't ship them to me and wanted to refund my money which I agreed.
The total amount that I paid was RM26.97, but they refunded me just RM11.44 with this message "The actual price of this item is RM 11.44, refund RM 11.44 to your available amount." WHAT THE *** EZBUY? If you look at the screenshot below, just ONE of the bralette already costs RM 11.71 and I ordered and paid for TWO of them which I never received. I PAID RM26.97 AND YOU REFUND RM11.44??? Wow nice way to scam your customers you *** scammer company ezbuy!
I've tried to contact them multiple times via their "online chat" and no one actually replies! I've even mailed them and no reply either. What can I do now? To everyone reading, NEVER EVER BUY from this website EZBUY.
I've been an avid online shopper for years and I've never seen a worse site who outright scams like this, with such shitty service and support.I hope your unscrupulous company goes bankrupt and all you scammers working in that company gets sued one day!!
Review about: Ezbuy Shipping Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $16.
Preferred solution: Full refund.
I didn't like: Paid in full never received items and ezbuy doesnt refund.