Product: Ezbuy Shipping Service Clear all filters (109 of 109 reviews match)
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Ezbuy - Delayed ETA and unresponsive

I bought the clothes on 18/01. And inittially there is no ETA. After complained, It says ETA 02/02 but it has been delayed untill today. Once complained submitted, they only say they will get back to me but did not !! And they also say 'soon'which does not realy give a exact timeline! This is a big excuse and make me feel scammed! Pls clarify!
Product
Ezbuy Shipping Service
#1185290
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Same experience with above!!!Was assured item will arrive BEFORE CNY by air. Tried to request to expedite processing (though not expecting much). Finally got an ETA confirmed on 07/02 (in time for my event), then customer service send a message ON DAY telling me item...
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Product
Ezbuy Shipping Service
#1184627
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They even say no change of ETA!!! They changed the ETA without even notifying. what kind of service is this?!!! It's only on 07/02 that my item did not arrive, checked my ezbuy account and get to find out the updated ETA. LOUSY SERVICE!!!! SEND IN TICKET but NO REPLY....
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1.0
Product
Ezbuy Shipping Service
I didn't like
  • Irresponsible staff and management
  • Lousy customer service
  • No customer support
#1184508
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ordered - 9jan ETA - 23jan 23jan - recieved email from Ezbuy saying parcel has been picked for random inspection on 23jan. will take 3-5 days to process. ok. 29jan - recieved email from Ezbuy saying parcel will be delayed due to parcel being mistakenly directed to KL...
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Anonymous
atjj

Hi I am affected by the above too.Very pissed as I am relying on this parcel before my travel to Korea. All winter clothing . Due to travel by CNY. Darn worried if it can even...

Product
Ezbuy Shipping Service
#1178599
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Bought a violin case, status was "preparing for shipment" for more than 14 days.All the time their customer care said it'll ship out by tomorrow or will be shipped soon. Bought 8 boxes of insence but only 1 box arrived. Why pay for inspection services on their part...
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1.6
Product
Ezbuy Shipping Service
#1175244
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Bought a table thru ezbuy online, and paid rm711 for goods to fly economy air. The eta stated was 18/1 when i submit my purchase on 8/1. I asked to change the table size on 10/1, but never get any reply until i called the customer service desk. They refused my request...
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Product
Ezbuy Shipping Service
#1173913
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USA ezbuy Ship for Me ALWAYS repacks my items. they will open my box and repack for me EVEN WHEN I SAY NO REPACK. then when they repack, they destroy my items by using some filmsy bubble wrap. I got money and dont really care whether the shipping is $200 to 400 dollars.
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Anonymous
Anonymous

Totally agree. Do not waste your energy on this irresponsible company. They have the worst costomer service!

1.4
Product
Ezbuy Shipping Service
#1170520
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Ezbuy - Overcharged shipping

Recently bought item from amazon USA. During payment for item, no estimation of shipping charges given. After shipped to Singapore, charges was $75 for 1 box of 43x30x30cm. Weight less than 4kg. Unbelievable black market price.
1.2
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Product
Ezbuy Shipping Service
#1169113
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Placed an order 13 December and my credit card have been charged the same day.However until today, after a month already, I have no idea about the shipment status and if I am ever going to receive this item. Customer service is unexperienced, clueless and you are...
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1.0
Product
Ezbuy Shipping Service
#1165928
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Beware of using their service, especially during shipping fee got discount or giving free agent fee.As they will try to scoop back some profit by double charging or simply add some other charges. I just face this problem today, when doing payment, due to internet...
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1.1
Product
Ezbuy Shipping Service
#1165332
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