Product: Ezbuy Shipping Service Clear all filters (87 of 87 reviews match)
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But honestly, Ezbuy is the worst website that I ever experienced with. I got 2 orders pending at "purchasing order" for almost 2 weeks now, 1 order pending at "order placed" for about a week now, and the delivery process took such a long time. When I asked the...
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2.1
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Ezbuy Shipping Service
#1139549
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Ezbuy - Missing items and no response from customer service
I ordered 4 items in 1 order from ezbuy. This means that items were supposed to come in 1 parcel altogether when everything is ready. When the items arrived, they informed me that my parcel, which was supposed to have 4 items, is ready for collection. However, there...
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2.3
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Ezbuy Shipping Service
#1139539
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I bought a birthday gift for my son on early October, the ETA on 8/11/2017, but until now still don't know where is the parcel go, the Ezbuy support replied they have checked with related entity, but no answer yet.. Their service is really suck, don't know why they...
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Ezbuy Shipping Service
#1139517
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Ezbuy -- No response

#1140155
I have ordered from china using buy for me, after my order within 2 days changed to ready to ship and I paid the shipping charges, more than 20 days items not delivered, I created a ticket no response, live chat what for 6 hours in the Queue, cannot get my turn. How to get refund. we need to alert public, a worst service I ever seen. {{Redacted}}
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Ezbuy - My item lost

#1138845
my order not reach my hand is right I've been able to sms from ninja van ask take in taman cheras on the date 27/nov/2017, until today 29/nov/2017 I can't my booking, I want damages 3 fold.
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Ezbuy - WTF!!

#1138779
2.5
Details
Ordered on 11/11 ETA 4-10 days Now 18 days already
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Advertised vs Delivered
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Ezbuy - Horrible

#1138712
2.0
Details
Customer service is uncontactable. Goods ordered in oct still no news. Log tickets but no response. Please dont use their service anymore. Whatever sales they have, u will not get your items.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Resolved

EzBuy Malaysia. Order placed middle Nov2017. Paid PRIME 5 days trial RM18.80. Ordered many items. Credit card charged and everything smooth. I checked daily nd can see the status "Processing" then "Ready to Ship", then some and not all of the Goods arrived at "Overseas...
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2.0
Kuala Lumpur, Selangor
Product
Ezbuy Shipping Service
#1139477
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After Spendind a few hours to get to and speak to a customer service officer about the huge delays on my shipping for my Christmas tree and presents. I was given their word that they will change all my items to air shipment so it will reach me on time. 2 days later, my...
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1.0
Product
Ezbuy Shipping Service
#1139474
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Regretted making few big orders in late October and early November.Oct order only received about a quarter. Still balance goods amounting to $700-$800 still not sure what happened. Not sure if can get money back. Nov 1st order $600 still pending inspection. Again they...
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1.0
Product
Ezbuy Shipping Service
#1138939
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I bought my bath tub a month ago and the status is always on order placed, it was only today that they reply me after a month that the item I wanted was OOS and wanted me to change to another item. The ETA was 16th Nov and today is already 29th Nov. The prime item that...
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Anonymous
June

Any link to refer to? Looking to get a portable bath tub.

1.0
Product
Ezbuy Shipping Service
#1138894
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Emailed to CS for my order status and replied will get back to us asap but NO REPLY at all. Called hotline, either on hold more than 30 mins or line engage!!!!!!!! Ezbuy unable to provide good service, dont keep on promoting ur sales or put up any attractive...
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Product
Ezbuy Shipping Service
#1138686
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refer me to their live chat but live chat unable to do anything, ask me to write email. Then again, nobody reply my email and was asked to use live chat. If you want to experience a terrible experience, try ezbuy. They'll fulfilled all criteria of a customer's worst...
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Product
Ezbuy Shipping Service
#1138262
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Ezbuy offers many products which can be easily purchased. (aliexpress is cheaper than ezbuy for your info) . They focus more on ongoing orders rather than after-sales related, that shows how much they don't give a damn after you make payment. orders always delayed,...
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2.4
Product
Ezbuy Shipping Service
I liked
  • Low shipping cost with prime
  • Ease of purchase
I didn't like
  • Customer-blaming culture
  • Poor customer service
  • Does not adhere to promised durations
#1138240
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