I ordered a Military/Outdoor Waterproof Thermal Jacket. Normally I wear a size medium so I ordered a size large.
What I received (marked 'L') would maybe fit someone who wears a size small. The day I received it I immediately sent an email stating the problem and asking to return the item. No Response. Since then, I have sent one email per week restating my desire.
All very polite and professional - all ignored by the folks of EZBuy Galore. Only today did I find their website and buried at the bottom see the notation that returns must be within 30 days of purchase. So now I am outside that 30 day window and guess I am stuck. Had I known they were a front from an offshore firm I would never have bought from them.
Never again. fortunately the amount I am losing on this is not much, and someone at the homeless shelter will get a new jacket.
Product or Service Mentioned: Jacket.
Reason of review: Bad quality.
Monetary Loss: $66.
Preferred solution: Full refund.
I liked: I dont like.
I didn't like: Being cheated.