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DO NOT JOIN EZBUY PRIME MEMBERSHIP
DO NOT JOIN EZBUY PRIME MEMBERSHIP
DO NOT JOIN EZBUY PRIME MEMBERSHIP
DO NOT JOIN EZBUY PRIME MEMBERSHIP
It was all good until they started to MARK UP all the prime items? It doesn't even make sense? Prime customers are already paying an annual membership price of $99, PLUS $2.99 per checkout. It is SUPER fishy, because they also removed the link to go direct to the...
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Company wrote 0 private or public responses to the review from May 07.
Anonymous
ANN

Yes, after joining annual prime member, found this issue. They just play this game, thought all members do not realize this issue, for some prime items, exchange is about 3.7 ...

Anonymous
Anonymous

100% agree, they find many ways to earn extra. It's exhausting using their service. Use it only if u have a lot of time to spare.

2.4
I didn't like
  • Unethical
  • Complaint to ezbuy not being properly taken care
  • Expensive items
#1249729
Reply to reviews
Hi, I have used ezbuy and currently stuck with unfulfilled order like all our you. This problem is aggravated by the 11.11 sales period. While ezbuy announced that they are working to resolve these issues, the fact remains that we consumers have PAID for our items but...
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Company wrote 0 public responses to the review from Nov 24, 2017.
Anonymous
Anonymous

Fully support , really a cheater company.

Anonymous
Bee bee

Hi, what's the outcome? Manage to take legal action and get compensation requested?Recently I have problems with Ezbuy too

1.0
I didn't like
  • No deliver the service as describe
  • Follow u
  • Poor customer service
#1136322
Reply to reviews
03:07:30) Jun Liang: Hello Updates on my package (03:07:31) Ezbuy Astrobee: Hi! Thanks for getting in touch with us. We will try our best to assist you. Kindly hold with us, our agent will respond to you very soon :) (03:07:58) Jun Liang: Order No.: MHA201831404Z...
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Company wrote 0 public responses to the review from Nov 20.
1.6
#1404228
Reply to reviews
I have been ordering things from a very reputable company in USA for many years and nothing has gone missing until I used SHIP FOR ME USA via EZBUY to Singapore. About $200 worth of items lost and we also paid for S$40 worth of shipping. So total of S$240 worth. They...
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Company wrote 0 private or public responses to the review from Jun 20.
Anonymous
Anonymous

YA LO! CHEATER.. ASK YOU BUY INSURANCE ALSO NO USE LA

Anonymous
Usagi

Same here. Purposely send wrong colour. Then only return $100.. Easy to cheat. Have to buy insurance so they will return u full. Scam scam scam

2.1
I didn't like
  • Pricing and customer service
  • Irresponsible behaviour
  • Gives zero confidence to customers
#1284339
Reply to reviews
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ordered two different orders from two different suppliers. One is from Local Marketer (A) and another was from an oversea (B). ETA for these two parcels was then updated but there's no tracking numbers provided unlike other online shopping sites..Fine, i tried to give...
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Company wrote 0 private or public responses to the review from Mar 22.
#1216487
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I had tried to contact them since this morning 945 till now 3.29pm. None of them get back to me yet. I email them and i keep waiting at live chat. But it keep auto log me out i have to re-enter same issue and re queue up again and again. And visitor is not moving at...
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Company wrote 0 private or public responses to the review from Nov 26.
#1407829
Reply to reviews
1) Mistakenly paid S$99 for Prime without even knowing this fraudulent company 2) Dispatch takes ages. Their lure their prices with cheap shipping charge. Once you start using you feel frustration and rue why you even signed up 3) Once enrolled (as mandated) in their...
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Company wrote 0 private or public responses to the review from Oct 28.
1.1
#1390399
Reply to reviews
We made order for our sofa bed, dining table and side table since Aug 2018 and now it is 6 December i and for past 4 months we have been calling EZbuy Malaysia customer service and given dozens of tracking number. We were given many excuse that the goods are with the...
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Company wrote 0 private or public responses to the review from Dec 06.
I didn't like
  • No delivery
  • Bad order handling
  • Being cheated
#1416376
Reply to reviews
I PURCHASED CLOTHES FROM EZBUY ON 11TH OF OCTOBER 2018. THE ESTIMATED OF ARRIVAL WAS 25TH OF OCTOBER - 1ST OF NOVEMBER 2018 IT HAS BEEN 2 WEEKS OVER BUT I STILL HAVE NOT RECEIVE MY PARCEL! PLUS THE MONEY I WITHDRAWED FROM MY EZBUY ACCOUNT IS TAKEN FROM MY ACCOUNT...
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Company wrote 0 private or public responses to the review from Nov 16.
Anonymous
Anonymous

Stop it with the all capital letter format ; it is difficult to read and antagonizing to see. You want cheap prices but perfect everything else ? The rule is : Cheap, Fast, Go...

1.0
#1402031
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Contact Ezbuy

Mailing Address:
ezbuy Holdings Limited
No.3 , Jalan Kencana 20, Taman Kencana
cheras, KL 56100
Malaysia
Phone:
+6 032 724 3898
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Resolved
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
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Ezbuy Malaysia Bad Service
I had been purchasing a Redmi Note 3 from ezbuy Malaysia (65daigou); placing the order on 3rd Aug 2016 and receive the phone on 13rd Aug 2016. Upon the reception I inspected the phone and notice a big red patches that is not ignorable and gap on the fingerprint sensor...
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Company wrote 0 private or public responses to the review from Oct 24, 2016.
usheauyun
usheauyun

All these actually had to blame on Itronic Mobile instead of merely on ezbuy. 1st sending out defective + repaired phone. 2nd refused replacement. 3rd repaired the phone with ...

Anonymous
Anonymous

Sigh.... After complaints for a month+ , ezbuy at last asked me to post the phone to them (Cheras) for second time. And who knows what is going on to POS Laju, the phone is di...

3.4
Thatcher, Arizona
I liked
  • Purchase is easy
  • Shipment is fast
  • Reasonable price
I didn't like
  • Payment introduced extra charges other than shipment fee
  • Did not follow claimed return policy
  • Repair quality is bad
#942687
Reply to reviews