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DO NOT JOIN EZBUY PRIME MEMBERSHIP
DO NOT JOIN EZBUY PRIME MEMBERSHIP
DO NOT JOIN EZBUY PRIME MEMBERSHIP
DO NOT JOIN EZBUY PRIME MEMBERSHIP
It was all good until they started to MARK UP all the prime items? It doesn't even make sense? Prime customers are already paying an annual membership price of $99, PLUS $2.99 per checkout. It is SUPER fishy, because they also removed the link to go direct to the...
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Anonymous
Anonymous

100% agree, they find many ways to earn extra. It's exhausting using their service. Use it only if u have a lot of time to spare.

Anonymous
tramie

stupid ever agent

2.4
I didn't like
  • Unethical
  • Expensive items
  • Complaint to ezbuy not being properly taken care
#1249729
Reply to reviews
Hi, I have used ezbuy and currently stuck with unfulfilled order like all our you. This problem is aggravated by the 11.11 sales period. While ezbuy announced that they are working to resolve these issues, the fact remains that we consumers have PAID for our items but...
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Anonymous
Anonymous

Fully support , really a cheater company.

Anonymous
Bee bee

Hi, what's the outcome? Manage to take legal action and get compensation requested?Recently I have problems with Ezbuy too

1.0
I didn't like
  • Hidden shipping rates
  • Poor customer service
  • No deliver the service as describe
#1136322
Reply to reviews
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ezbuy - Terrible, Irresponsible Service
Ordered two different orders from two different suppliers. One is from Local Marketer (A) and another was from an oversea (B). ETA for these two parcels was then updated but there's no tracking numbers provided unlike other online shopping sites..Fine, i tried to give...
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#1216487
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Resolved

Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
Ezbuy Malaysia Bad Service
I had been purchasing a Redmi Note 3 from ezbuy Malaysia (65daigou); placing the order on 3rd Aug 2016 and receive the phone on 13rd Aug 2016. Upon the reception I inspected the phone and notice a big red patches that is not ignorable and gap on the fingerprint sensor...
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usheauyun
usheauyun

All these actually had to blame on Itronic Mobile instead of merely on ezbuy. 1st sending out defective + repaired phone. 2nd refused replacement. 3rd repaired the phone with ...

Anonymous
Anonymous

Sigh.... After complaints for a month+ , ezbuy at last asked me to post the phone to them (Cheras) for second time. And who knows what is going on to POS Laju, the phone is di...

3.4
Thatcher, Arizona
I liked
  • Purchase is easy
  • Shipment is fast
  • Reasonable price
I didn't like
  • Repair quality is bad
  • Payment introduced extra charges other than shipment fee
  • Did not follow claimed return policy
#942687
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Ezbuy - BS SERVICE

Ezbuy - BS SERVICE
Ezbuy - BS SERVICE
Ezbuy - BS SERVICE
Judge for yourself and see if it’s a fair reply I’ve been a loyal Ezbuy customer for years but this incident made it lost another customer (and my friends and family) They did not even tape the box properly resulting in a loose stretch of tape
#1349892
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I always like to purchase from ezbuy and joined ezbuy prime membership for 2 years. They had removed the link to taobao & reviews can't be view anymore. Prices they list for prime items almost all increase tremendously / can't be purchase as prime items anymore...
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Anonymous
Anonymous

Discovered this long ago. Bunch of crooks running the business. Can't wait for another company to put them out of business.

Anonymous
Anonymous

same thing in their prime list, but i wish it for a cheaper source. they reject.

#1260871
Reply to reviews
There were THREE issues for the latest THREE orders. 1. Issue one - I bought a set of acrylic cosmetic trays. The weight of which was about 2kg (1.8kg) and the volume was about 4kg. I was charged 23kg!!!! I told the cust service directly there was something wrong and...
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1.7
I didn't like
  • Refusal to process insurance even after you paid
  • Dishonest customer support
  • Unethical business practices
#1330890
Reply to reviews
Ezbuy - Delayed and Incomplete delivery. Slow in Reply
Ezbuy - Delayed and Incomplete delivery. Slow in Reply
I ordered a bed frame set in Dec-2017. The item was delayed in delivery due to CNY session which i accommodated. Finally the item arrived at China warehouse in Mar-2018, but was with wrong colour then i order. Again, i accommodated it and agree to send over to me...
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1.4
I didn't like
  • Complaint to ezbuy not being properly taken care
  • Bad customer service
#1294422
Reply to reviews
EZBUY IS A SCAMMER!!! SCAMMED MY MONEY (Proof with pictures)
EZBUY IS A SCAMMER!!! SCAMMED MY MONEY (Proof with pictures)
EZBUY IS A SCAMMER!!! SCAMMED MY MONEY (Proof with pictures)
EZBUY IS A SCAMMER!!! SCAMMED MY MONEY (Proof with pictures)
I bought 2 bralette and the total is RM26.97. After 2 months of a string of problems with the order, they said they can't ship them to me and wanted to refund my money which I agreed. The total amount that I paid was RM26.97, but they refunded me just RM11.44 with this...
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1.0
I didn't like
  • Paid in full never received items and ezbuy doesnt refund
#1147223
Reply to reviews

Contact Ezbuy

Mailing Address:
ezbuy Holdings Limited
No.3 , Jalan Kencana 20, Taman Kencana
cheras, KL 56100
Malaysia
Phone:
+6 032 724 3898
More
I have been ordering things from a very reputable company in USA for many years and nothing has gone missing until I used SHIP FOR ME USA via EZBUY to Singapore. About $200 worth of items lost and we also paid for S$40 worth of shipping. So total of S$240 worth. They...
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Anonymous
Anonymous

YA LO! CHEATER.. ASK YOU BUY INSURANCE ALSO NO USE LA

Anonymous
Usagi

Same here. Purposely send wrong colour. Then only return $100.. Easy to cheat. Have to buy insurance so they will return u full. Scam scam scam

2.1
I didn't like
  • Gives zero confidence to customers
  • Pricing and customer service
  • Irresponsible behaviour
#1284339
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